Victoria. We would like to show you a description here but the site won’t allow us. Note though that support contracts, and the ability to download updates,patches, and new versions, do expire. Online Training; Micro Credentials; Course Catalogue, Much appreciated your reply. Instructions are presented clearly on screen, in an easy to follow manner, while video and audio help to create a great learning environment. Opening hours: Monday – Friday, 9:00am - 3:00pm (Closed Public Holidays). How long does an RSA last in Queensland? If you (or your staff) completed RSA training prior to 30 June 2013, your OLGR-approved RSA certificate will expire 3 years from the date of issue. Responsible Service of Alcohol - Valid for work in: NSW, ACT, NT, QLD, SA, TAS, WA. If you have an RSA certificate that will expire soon, you can do the NT RSA refresher course (ntrefreshrsa. By default, Authentication. Check RSA Certificate. Pop in for a coffee and have a chat about your and training needs or you can call us on 1300 8566 840. Home; Police Checks; Online Training Menu Switching. We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. Where appropriate, request and obtain acceptable proof of age prior to sale or service. 1 August 2022 1 . au. com. This unit is currently recognised in Western Australia, South Australia, Northern Territory, Queensland, the Australian Capital Territory and Tasmania. To serve and sell alcohol in Queensland, you are legally required to have successfully completed the unit SITHFAB021 – Provide Responsible Service of Alcohol (RSA) course. Email Licensing Services (Security) Contact your nearest police station. 200,000+ Students. From the Security Console search for the user. RSA Course WA - $45 Responsible Service Of Alcohol (WA) Course ONLINE. RSA Queensland. According to above comparison table, the cost of the training courses vary from $10 to $75. $122 – no more to pay (includes the standard Competency Card fee of $97). This option is valid for six months from the original date of expiry. If you want to work in the hospitality or liquor industry, this course is a MUST for you. Q: How long is a RSA certificate valid for in QLD? A: If you have a 'RSA Statement of Attainment', this certification DOES NOT expire. It also gives you an online record of your vocational education and training (VET) undertaken in Australia. 2. QCAA Portal Applications and resources for the new QCE system. RSA Online QLD; RSA Online WA; RSA Online SA; RSA Online NT; RSA Online ACT; RSA Online TAS; RSA Online NSW; RSA Online VIC; RSG. After successful completion of the course, you will receive an official Victorian RSA certificate issued by VCGLR. 1-2 months on average. For NSW. RSA - All States. National Statement of Attainment. com) for free and continue work in hospitality in the NT. Photo competency card is valid for five years. Responsible Service of Alcohol - Queensland. 1. The fees for obtaining a Travel Australia card are: Travel Australia Plastic Card (valid for SA, WA, NT, ACT, TAS, QLD): $25. Contact your relevant government body if you wish to know more about the validity of your RSA. Completing the Responsible Service of Alcohol (RSA) certificate is a mandatory requirement to selling or serving alcohol within a licensed venue throughout Queensland. You will need to pay a fee for your replacement licence which varies depending on what kind of licence you hold. We cannot assess your course, until we have received all the require documentation. au. The purpose of the guideline is also to support service providers to develop policies and procedures, implement safeRSA Internet QLD. For the ACT, it expires in 3 years. If you don’t get a result, it may mean they have an expired, inactive or cancelled licence. This basic awareness course will only be valid in WA. SITHFAB021 Provide responsible service of alcohol and SITHGAM022 Provide responsible gambling services. If you (or your staff) completed RSA training prior to 30 June 2013, your OLGR-approved RSA certificate will expire 3 years from the date of issue. 3. 2. How long is an RSA valid for in QLD? If you completed an RSA before 30th June 2013, this OLGR-issued RSA certificate will have expired 3 years from when it was obtained. If we have your email or mobile number, we will. 1. SITHFAB002 Barring Procedures v3. In the ACT the new Liquor Act 2010 requires RSA training every three years if you are: an employee of the licensee or commercial permit holder who serves liquor at the premises: or,Discover out if you or your staff need guilty service of alcohol (RSA) training and instructions to become certified. qld. However, as the former OLGR-sanctioned RSA course included the national training package competency, you may have also been issued the Statement of Attainment in Provide Responsible Service of. 1. This search tool is updated daily and will give you: the licence number. 1. No more to pay! (inc GST) Unit code & name. For ACT, the Statement of Attainment expires in three years. Certificate Number: Surname: Check. On NT, thereto. 50 only. Course Information. RSA Online QLD. There’s no expiry date for the SITXFSA006 Participate in Safe Food Handling Practices (valid in QLD, WA, NT, VIC and SA). For the ACT, it expires in 3 years. View Details. RSA New South Wales. But I can go find a current software token that has some life left in it (I have some new ones that expire in 2022) and I can now go extend that old token from 2004, and it now shows a new expire date in 2022, and works for authentication. What is a Unique Student Identifier (USI)? A USI is your individual education number for life. These businesses don't have to comply with the training. Responsible Service of Alcohol - Valid for work in: VIC, ACT, NT, QLD, SA, TAS, WA. Yes, the only pre-condition is the token on the user device must have been issued from version 8. For the ACT, it expires in 3 years. At the end of the 4 week enrolment period, your course will expire, and will no longer be accessible. You will learn the legal requirements for the sale or service of alcohol,. Select 'Next'. After completing this course, you will obtain an RSA certificate. DO NOT EMAIL or FAX credit card details to OLGR. However, if you completed RSA training. However, licensees and staff subject to mandatory RSA requirements must complete an online refresher course every three years. Make your payment, either online, or in person. 3. Brisbane City, Queensland 4000 : Mailing address: LOCKED BAG 180 City East, Queensland 4002 : Phone: 13 QGOV (13 74 68) Fax: 07 3738 8531: Email: OLGRlicensing@justice. To get a QLD RSA certificate, you can do either online or face-to-face courses. That being said you can assign her a fixed passcode until the new token is assigned and distributed. . In RSA encryption, once data or a message has been turned into ciphertext with a public key, it can only be decrypted by the private key from the same key pair. It covers convictions for minor federal, state and foreign offences, with protection depending on the type of offence. Skip in hauptstadt content Jump to main navigation Take surveyFind out if you or my staff need responsible service von alcohol (RSA) training and how to become certified. The RSA certificate will be. $185 save $10. Responsible Service of Alcohol - Valid for work in: VIC, ACT, NT, QLD, SA, TAS, WA. How to renew. Sell or serve alcohol responsibly. This training is also be referred to as ‘Food Handling’ training. foreign driver licence. Related FAQs:a photo identification card (for example, a Proof of Age card or Australia Post Keypass identity card) Australian driver licence or learner permit. Without one, you can't get Commonwealth financial. The course typically takes around 30 minutes to complete. Expiry: The RSA Statement of Attainment does not expire for QLD, WA, SA, and TAS. Sell or serve alcohol according to provisions of relevant state or territory legislation, licensing requirements and responsible service of alcohol principles. Following the original expiration date, this option is still available for six months. Sell or serve alcohol responsibly. This blog has all the information about the RSA, the meaning, training. Orders should be kept on the premises for 180 days after expiry. Liquor licensees have a responsibility to provide a safe venue for patrons. - For NSW, the interim certificate is valid for 90 days and allows you to work immediately. The ID document must be current and include a photo of the person and their date of birth. Further opportunities to achieve a VET qualification may be available under Fee Free TAFE, open for enrolment between 1 January–31 December. $185 save $10. You must complete two modules to obtain a RSG certificate. RSA Course. • A police officer (acting with the authority. RSA - All States. Wide range by accredited and non-accredited courses. If you completed your RSA prior to 30th June 2013, your OLGR-issued RSA certificate will have expired 3 years from the date it was issued. au is the national register of VET, as required by s 216 of the National Vocational Education and Training Regulator Act 2011. The course will take 6-8 hours to complete (self-paced) A 15-minute assessment with a trainer via internet webcam. Inspectors and police can access the register at any time. All content delivered online with an offline practical skills demonstration. An interim certificate is valid for 90 days. Only shortlisted applicants will be contacted to attend an assessment center. Article Number 000044352 Applies To RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8. Sell or serve alcohol according to provisions of relevant state or territory legislation, licensing requirements and responsible service of alcohol principles. You can stop and resume at any time 24/7. Crowd control register. Let’s stop alcohol-fuelled violence. Responsible Serving of Alcohol (RSA) A licensee must not allow a person to serve liquor on licensed premises unless the person: (a) has successfully completed an "approved course" - ( RSA training course ); or. Valid required work in: QLD, WA, SA, NT, ACT, TAS $34 (was $49) - Pay When It Pass * Go Course Now Since Freely . AUD $34 (was $49) Start Course Now For Free About Resources FAQ Reviews WARNING: Don't be Fooled Some websites are selling unaccredited cheap "introductory" RSA. Front and Back of Current Queensland Driver’s Licence or Learner Driver’s Licence with an eligible Queensland address;. For NT, it needs to be renewed every 3 years. 1. Required knowledge public interest reasons for implementation of responsible service of alcohol practices, including: government and community concern with alcohol misuse and abuse crime, violence and anti-social behaviour associated with alcohol abuseGenerating the private key. RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences. Regarding the expiration of your RSA Authentication Manager license, evaluation licences expire, perhaps some special licenses do, but ordinarily production licenses do not expire. The NSW RSA Competency Card is valid for a period of five years. Logins. (In WA you have a second choice that no other State provides. States. 3 out of 5 stars from 417 genuine reviews on Australia's largest opinion site ProductReview. Nationally Accredited Unit away Competency: SITHFAB002 - Provide responsible service are alcohol. Its headquarters are in Brisbane, Queensland, and its regular work hours are Monday through Friday, 9 am to 4 pm (AEST), excluding federal and state holidays. This includes phones, tablets, laptops and desktop computers. However, if you completed RSA training prior to 30 June 2013,. It is a fully accredited online course, fast, self-paced, and available 24/7 for your convenience online. Add the privacy endorsement to your RSA competency card. If you hire licensed crowd controllers, you must keep a crowd control register. Upon completion, you will obtain an RSA Statement of Attainment. Keep your skills up-to-date while also meeting any mandatory RSA training requirements. We would like to show you a description here but the site won’t allow us. If you want to work and serve alcohol in a licenced venue in Queensland, you MUST have a valid Queensland RSA certificate. Online Get; Micro Credits; Course CatalogueRSA Vulnerabilities. View solution in original. Book now! From only $300 Fast One Day Format. Course Details. Regards, Erica. In short, the answer to "How long does an RSA last" is the duration and renewal requirements of RSA certificates vary across Australian states and territories. ; Student Management Generate LUIs, create student learning accounts and manage student data. 00pm. Click here. How long does an RSA last in Queensland? If you (or your staff) completed RSA training. +1. Online Training (RSA QLD online- provide responsible service of Alcohol). Under the Liquor Act 1992 there are laws to minimise the risk of alcohol-related harm. Course Information. As long as you completed the nationally accredited Provide Responsible Service of Alcohol course after 2002, the qualification doesn't expire, even though the course code (currently SITHFAB021) sometimes changes. To work in Australia serving or selling alcohol, you need a Responsible Service of Alcohol (RSA) certificate. Usually a member of our renewals team will reach out to the purchaser before expiry so that. Unsure where to find your certificate. </p> <p>RSA. Take these short refresher courses and quizzes to check your knowledge RSA, RSA and complying with liquor and gaming legislation for licensed venues. Best RSA Online for QLD + 7 Tips to Pass Finally! RSA training that can be done easily, quickly and enjoyably not like some others… Plus How it Works and (not to be missed). If your Competency Card has expired within the last. Print &. 2 or higher RSA server, so it's death date on the user side is year 2035. If your Competency Card has expired within the last. YES – Our National course is recognised for RSA WA and will also allow you to work in QLD, NT, SA. In order to work in all states you only need to complete the NSW RSA and the VIC RSA. After this time, you will be required to renew it to continue working within the alcohol service and sale industry. Courses are available during the day, evenings or weekends and are nationally recognised and utilise the latest equipment. QLD RSA Certificate expiry date According to OLGR, if you hold a Statement of Attainment for ‘Provide Responsible Service of Alcohol’ from anytime in the past, it won’t expiry. Make sure you check that you entered their name or licence number correctly. RSA Course. Contains NSW Licensee training and Advance Licensee vocational. Licensed venue management and compliance training Learn about training for responsible management of licensed venues (RMLV) and complying with legislation for licensees, approved managers and staff. the type of licence. Sell or serve alcohol responsibly. The Rivest-Shamir-Adleman (RSA) encryption algorithm is an asymmetric encryption algorithm that is widely used in many products and services. In Queensland, however, the RSA QLD certificate doesn’t expire. They are both acceptable in Queensland as long as the course providers are ROT ( Registered Training Organisation ). No more to pay! Includes email certificate. If you want to work and serve alcohol in a licenced venue in Queensland, you MUST have a valid Queensland RSA certificate. However, it does raise the question of how you can be sure your Responsible Service of Alcohol knowledge is up to date. Queensland. View Details. • A police officer (acting with the authority of a senior police officer) may also bar a person if they: o put their welfare seriously at risk because of their consumption of alcohol; o commit an offence; o are offensive or disorderly on the premises, or in and around it; orWhile your Statement of Attainment does not have an expiry date, according to FSANZ Standard 3. 90 – $139! (Depending on State) How to renew. ; myQCE Access. (ii) formally enrolled in an approved RSA. the type of licence. In NSW, you will receive an NSW RSA Interim certificate on course completion, valid for 90 days. The foundations laid by these ancestors—our First Nations peoples—give strength, inspiration and courage to current and future generations towards creating a better Queensland. Bundle & Save. Whereas the course we. If it also includes an RCG competency, you can renew both RSA and RCG for free. QLD RSA Online - SITHFAB021 - PROVIDE RESPONSIBLE SERVICE OF ALCOHOL - $19. Expiry: The RSA Statement of Attainment does not expire for QLD, WA, SA, and TAS. Victoria. “Under section 33 and 35B of the Act, persons. . No more to pay! Includes email certificate. Valid on operate in: QLD, WA, SA, NT, WORK, TAS $34 (was $49) - Pay Whereas You Pass * Start Course Start For Free . To serve and sell alcohol in Queensland, you are legally required to have successfully completed the unit SITHFAB021 – Provide Responsible Service of Alcohol (RSA) course. To sell, serve or supply alcohol in NSW, you must complete an RSA training course provided by an approved training provider. It is generally purchased for 12 months and then is renewed. RSA Course Online utilises industry premium course delivery systems. Find out if thou or your staff need responsible service of alcohol (RSA) training and how to become certified. This free search is for information purposes only. Online Training; Tiny Get; Course CatalogueBundles QLD RSA & RSG Online Training Course Bundle – QLD. RSG Online QLD; RSG Online WA; RSG Online NT; RSA. Instantly print your RSA Certificate (WA Valid) with our RSA (WA) course online (RSA Course Western Australia). They can be found on the Responsible Conduct of Gambling (RCG) page. Select 'Next'. Your expiry date is on the front of your NSW competency card. This course applies to any staff working where alcohol is sold or served, including all types of hospitality, tourism and events venues, packaged liquor outlets and wineries, breweries and distilleries. Step 3: Study the Online course material and complete the assessments. Delivered by industry experts in our interactive format so its relevant to your venue. RSA Western Australia. 1. 50. Sell or serve alcohol according to provisions of relevant state or territory legislation, licensing requirements and responsible service of alcohol principles. Responsible Service of Alcohol - Valid for work in: NSW, ACT, NT, QLD, SA, TAS, WA. Source the OLGR Queensland website. 2. * For delivery & assessment information see “Course and Assessment details” tab. Main Navigation. Responsible Service of Alcohol - Valid for work in: ACT, NT, QLD, SA, TAS, WA. If you have been issued with an Interim Certificate or Competency Card in the last five years, DO NOT enrol in this course. If you only fancy a working holiday job up north checkout the hospitality institute of Australia for these cheap courses. Hi While your Authentication Manager license doesn't expire, your technical support maintenance contract attached to that license does expire. Where appropriate, request and obtain acceptable proof of age prior to sale or service. Name Gaming Nominee licence. Attention! Your ePaper is waiting for publication! By publishing your document, the content will be optimally indexed by Google via AI and sorted into the right category for over 500 million ePaper readers on YUMPU. 1 Identify the provisions of relevant state or territory legislation, licensing requirements, house policy and responsible service of alcohol. SITHFAB021 Provide Responsible Service of Alcohol V2 June 2023 There are four elements for this unit of competency: Element Performance Criteria 1. Training may be in-person, virtual classroom or online. Currently, accepted. We already know n, and the following equation is used to find d: d =1/ e mod λ ( n) In the Generating the public key. Time. Support duration. They are both acceptable in Queensland as long as the course providers are ROT ( Registered Training Organisation ). info@cleartowork. This is the course that we offer. Dismiss. ID scanning in licensed venues. Omit to main content Prance to main navigation Take surveyCost. If you've already completed your RSA training, you can take these short online courses and then test your knowledge with. Performance Criteria. Complete Your Responsible Service of Alcohol (RSA) Course Online From The Comfort and Convenience of Home. gov. The refresher course can be accessed through the Liquor Control Victoria. Customer Liaison Officers. If you have an end user who has an expired token you can't assign him temporary authentication options. Information held on the national register includes: Nationally recognised training (NRT): training packages, qualifications, units of competency, skill sets and accredited courses. If you're at university, TAFE or doing other nationally recognised training, you need a USI. 3 minutes to enrol. The CLO should be appropriately trained and is responsible for providing appropriate information to assist patrons when they are. Home; Police Checks; Online Training Menu Toggle. PLEASE NOTE: New applications, Mutual Recognition applications and re-applying for expired licences can only be lodged between 9. This includes the Nationally Accredited units such as SITHFAB021 Provide responsible service of alcohol, SITHGAM022 Provide responsible gambling services. Tip: If you are really worried about passing: you will find my Top Ten Tips far more helpful. We are a nationally accredited Registered Training Organisation (RTO. Fees apply. Private keys are comprised of d and n. 2 or later Issue When trying to extend the token lifetime more than 15 days prior to the token's expiration date, the process fails. Main Menu. Otherwise you have the option of nationally accredited courses which can cost $55. SITHFAB021 Provide Responsible Service of Alcohol (RSA) This course provides a nationally recognised SITHFAB021 Provide Responsible Service of Alcohol (RSA) Statement of Attainment and allows you to work in licensed venues in Queensland (QLD). Our Online RSA Course is super-fast and easy to use. Barring Procedures. Back Training; Micro Credentials; Course CatalogueThis funding aims to provide the skills needed to find work, re-enter the labour market or explore new work opportunities as Queensland's economy recovers from the impacts of COVID-19. Responsible Service of Alcohol (RSA) training is the foundation that qualifies you to sell, serve or supply liquor. Alcohol and the law. About; Resources; FAQ; Reviews. It’s required for individuals working in roles involving the sale, supply, or. Home; Police Checks; Online Training Menu Toggle. Our Online RSA Course is super-fast and easy to use. Skip until main content Skip the main navigation Take surveyEvidence of age. Queensland As per the legislation, licensees have responsibilities not to allow drunk, violent or. RSA online training Courses or classroom training courses. It’s important to regularly check the expiration date so it remains valid during your time working in the hospitality industry. $29 only. You will learn the legal requirements for. The licensee must ensure that the following people have completed approved responsible service of alcohol training (RSA): all staff (including volunteers) who sell, offer for sale or serve liquor; all security personnel working at the licensed premises. From the date and time of purchase, you have 4 weeks to complete your training. In order to work in all states you only need to complete the NSW RSA and the VIC RSA. responsible service of alcohol practices within the organisation. Valid included: Fully Accredited Report of Attainment valid in Queensland, Western Australia, Sun Australia, Northern Territory, Australian Capital Territory, Tasmania, Victoria * (* subsequently free bridging course) Expiry: The RSA Statement of Attainment does not run for QLD, WA, SA, and TEA. Both licensees and staff should watch out for drink spiking. In. For NT, it needs to be renewed. Clear to Work (Education & Training Service): 3. Your payment will not be accepted. That way your question will appear in the correct space. A private and public key are created, with the public key being accessible to anyone. 2A, Food Safety Supervisors "must have recent, relevant and consistent skills and knowledge to handle food safety, particularly high-risk food", to ensure the quality and consistency of food safety practices at food businesses, and to minimise the risk of food. 1. Sell or serve alcohol responsibly. We provide ongoing support for accredited registered training organisations (RTOs) and trainers to deliver high quality Responsible Service of Alcohol (RSA) courses in Victoria. How long is an RSA valid for in QLD? If you completed an RSA. Education resources. RSA online training Courses or classroom training courses. gov. It covers: when you should ask for ID; forms of ID you can accept in Queensland; when you should refuse entry Keeping your RSA up to date, what do you need to do? Now that RSA does not need to be renewed every three years, it has certainly made life that little bit easier for those working in the industry. 1. passport (from any country) other recognised proof of age cards. In Victoria, RSA certificates do not have an expiration date, providing they were obtained through an approved training provider. From Only $19. Online Training; Micro Credentials; Training CatalogueChange or add. Obtain a Responsible Service of Alcohol (RSA) or Approved Manager (MLP1) certification online. ; PD & events Event and workshop registration. Approved training providers. How long is a QLD RSA valid for? 3 years Here are answers to some frequently asked questions about the RSA Queensland. SITHFAB002 – Provide Responsible Service of Alcohol Queensland (RSA Online QLD) - $17. Find out if yourself button your staff need responsible gift of alcohol (RSA) training and methods at become certified. Cheers! AdosHouse on 13/02/2020 - 23:50. SITHFAB021 Provide Responsible Service of Alcohol (RSA) This course provides a nationally recognised SITHFAB021 Provide Responsible Service of Alcohol (RSA) Statement of Attainment and allows you to work in licensed venues in Queensland (QLD). SITHFAB021 Provide Responsible Service of Alcohol (RSA) Pre-requisite. Cost. If you don’t get a result, it may mean they have an expired, inactive or cancelled licence. We specialise in RSA & RSG online courses and believe in offering an enjoyable learning experience which must be Fun, Fast & Easy, Affordable & Cross-Device Compatible providing you with the knowledge you need. Home; Police Verification; Online Training Menu Toggle. 1. Complete the appropriate refresher training course/s. You progress is automatically saved and you can switch devices. First-time learner permit holders (in certain categories) must wait six months after the date of issue of the particular licence category before they can sit their driving test. Domestic; Police Control; Online Training Menu Change. Under the voluntary Queensland responsible gambling code of practice, gaming venues should have a Customer Liaison Officer (CLO) available during the approved gaming hours. We specialise in RSA & RSG online courses and believe in offering an enjoyable learning experience which must be Fun,. Alcohol Courses. 1. It is designed to work on all devices. The Responsible Service of Alcohol online course is comprised of 1 nationally recognised unit of competency (SITHFAB021 – Provide responsible service of alcohol). Queensland Health expects all employees to act in a responsible manner consistent with the Code ofThe 6-months rule. This search tool is updated daily and will give you: the licence number. If you are new to the liquor industry or your RSA competency training took place more than five years ago. Main Menu. To access free refresher courses, you must hold an RSA competency card that expires between 1 February 2020 and 28 February 2023: If you hold an RSA-only card, you can renew your RSA for free. View all Alcohol Courses. 2. You need to complete the nationally accredited Provide responsible service of alcohol (SITHFAB021) course with a registered RTO approved by LCV. Drink spiking. - 692232The RSA (Responsible Service of Alcohol) is a certificate showing that you know the regulations concerning alcohol consumption in Australia. If you don't have your renewal number, select 'Don't have?' and enter your name, birth date and postcode. au: Supporting information. This RSA course has been specifically tailored for working in Queensland and is delivered completely online. You can even use tokens that expired in 2008 (or whenever), distribute it to an end user, and. HLTFSE001 Follow basic food safety practices. Home; Pd Checks; Get Training Menu Toggle. RSA Buy QLD. licence expiry date; date of commencement; date of termination (if relevant). Home; Police Checks; Online Training Menu Toggle. L&GNSW has approved 8 ATPs to deliver ARCG competency training in NSW. [Deactivated] on 13/02/2020 - 21:22. Read the fees and charges related to Queensland liquor and wine licences for 2023–24. Read forms carefully for lodgement and payment details. Select 'Next'. Here are answers to some frequently asked questions about the RSA Queensland. The nationally recognised unit of competency SITHFAB201 or SITHFAB021 is accepted. 1. In NSW, patrons must be at least 18 years of age to enter a licensed venue and drink alcohol. ABN: 56114229499. Keep a copy of your request letter and receipt for payment for future reference. We are a nationally accredited Registered Training. Up to 12 months of support by phone, email, or message. 1.